FAQs
All Your Questions, Answered – Making Storage Simple.
Need assistance choosing a storage provider? Our Frequently Asked Questions can help.
We know you may have questions before choosing a storage provider. Our Frequently Asked Questions page is here to help guide you through the process. Learn how to select the right unit size, understand our rental policies, and discover what items can and cannot be stored. Find out more about our security features, payment options, and how to arrange insurance for your belongings. If you can’t find the answer you’re looking for, just reach out-our friendly team is always on hand to help.
More Information
0116 504 0664
Why choose Alpha Storage?
- Air-Ventilated Containers: Maintain optimal conditions to protect your belongings.
- Enhanced Security: Comprehensive measures to keep your items secure around the clock.
- Flexible Storage Options: Various unit sizes and rental terms to suit your needs.
- Convenient Locations: Easily accessible near Leicester Airport and Anstey.
Do you offer climate-controlled storage units?
While Alpha Storage does not provide traditional climate-controlled units, our containers are equipped with air vents to help regulate temperature and humidity, ensuring a balanced environment for your belongings. Combined with our top-tier security features—including 24/7 CCTV surveillance, secure access controls, and robust perimeter fencing—you can trust that your items are both safe and well-maintained.
How can I reserve a storage unit?
Reserving a storage unit with Alpha Storage is easy and hassle-free:
- Online Reservation: Visit our website and select your preferred unit size and location.
- Phone Reservation: Call us directly at [Your Contact Number] to speak with our friendly staff.
- In-Person Reservation: Visit any of our Leicester locations near Leicester Airport or Anstey.
Once reserved, you’ll receive confirmation and instructions on how to access your unit.
What items are prohibited from storage?
To ensure the safety and security of all our customers, the following items are not allowed in our storage units:
- Hazardous Materials: Flammable liquids, chemicals, explosives
- Perishable Items: Food, plants
- Illegal Items: Any substances or items that violate local laws
- Valuables Without Insurance: High-value items without proper insurance coverage
How is my storage unit accessed?
Alpha Storage ensures easy and secure access to your unit through:
- 24/7 Access: Access your storage unit anytime with our secure key or code-based entry systems.
- Secure Entry Points: All access points are monitored and controlled to prevent unauthorised entry.
- Convenient Location: Our facilities near Leicester Airport and Anstey are easily accessible by car, bike, or on foot.
How do you ensure the cleanliness of storage units?
Alpha Storage ensures cleanliness through:
- Regular Cleaning: Our facilities undergo routine cleaning schedules to keep units free from dust and debris.
- Pest Control: Proactive pest management to prevent infestations and protect your belongings.
- Maintenance Checks: Frequent inspections to address any issues promptly and maintain high standards of cleanliness.
Can I share my storage unit with someone else?
Yes, you can share your storage unit with others by:
- Joint Rental Agreements: Multiple individuals can be listed on the same rental agreement.
- Authorised Access: Grant access to family members, friends, or business partners by providing them with secure entry codes or keys.
- Clear Guidelines: Ensure all parties understand the storage terms and maintain the unit responsibly.
Is there a minimum rental period?
Alpha Storage offers flexible rental terms to accommodate your needs:
- Short-Term Rentals: Rent a storage unit for as little as one month.
- Long-Term Rentals: Enjoy discounted rates for extended periods, ideal for long-term storage solutions.
How secure are your storage facilities?
Security is a top priority at Alpha Storage. Our facilities feature:
- 24/7 CCTV Surveillance: Continuous monitoring to deter and detect unauthorised access.
- Secure Access Controls: Keypad entry systems and individual unit locks to ensure only authorised individuals can enter.
- Perimeter Fencing: Robust fencing surrounding the facility to prevent unauthorised entry.
- On-Site Security Personnel: Trained staff to monitor and respond to any security concerns promptly.
What payment methods do you accept?
At Alpha Storage, we offer a variety of convenient payment options to suit your preferences, including:
- Credit/Debit Cards: Visa, MasterCard, American Express
- Bank Transfers: Direct transfers to our account
Perfect for all Your Storage Needs in
Leicestershire
Leicester Airport
Conveniently located just minutes from Leicester Airport, Alpha Storage offers easy access and seamless transportation.
- Choose your storage unit
- Decide your move in date
- Set up payment to confirm booking
Anstey
Located in the heart of Anstey, Alpha Storage provides convenient and secure storage solutions for the local community.
- Choose your storage unit
- Decide your move in date
- Set up payment to confirm booking
35 Sq. Ft
£58 / Month
Compact yet spacious, similar to a walk-in closet or garden shed – excellent value for the price (35 Sq. Ft)
60 Sq. Ft
£75 / Month
Ideal for storing the contents of a small flat or house, including a single bed, table, and mattresses (60 Sq. Ft)
80 Sq. Ft
£92 / Month
80 Sq. Ft container is half the size of a standard shipping container (Approx 10ft by 8ft)
160 Sq. ft
£125 / Month
160 Sq. Ft storage container is an ideal solution for household or business needs (20ft by 8ft)
Your Valuables,
Under Our Watch—Protected.
Security and Safety
Our user-friendly access controls and comprehensive security measures provide peace of mind
Flexible and Affordable
Leicester’s Flexible and Affordable Storage to Fit Every Need without compromising your budget
Clean and Well-Maintained Facilities
Your belongings deserve the best care, and that starts with a clean and well-maintained storage environment.
7am - 7pm Convenient Access
With 7am - 7pm access to your storage unit, allowing you to retrieve or store your items whenever it’s most convenient for you.